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Can I keep my existing email address?
Yes. But we provide you with advanced anti-spam (junk mail) filtering, forwarding and content filtering on our mailboxes so switching is up to you. You get your very own sub-domain E.g. anything@you.vnworks.net with a generous number of email address options.
How much does it cost?
The charge is £49.50 for installation (payable on connection) - this covers the installation of the aerial, wireless/ethernet converter and associated cabling.
The monthly charge is £29.50 (inc VAT) or £50 (inc VAT), depending on your choice of connection speed, irrespective of the number of computers you are running.
Payment is made by standing order and the initial contract is for one year.
How do I pay?
Monthly, by standing order.
What do you install?
We typically install the following to ensure you have a reliable connection:
A small combined antenna/wireless receiver at roof level. Our installers will advise the best location for this. (It is smaller than a paperback book)
An Ethernet cable to connect the wireless receiver to an internal termination point. This is likely to be where you computer is located.
A power adapter that connects to the cable to supply power to the receiver. This also connects to your computer's Ethernet port.
You will also receive a welcome letter with your log-in, e-mail and website details.
Do you provide me with email addresses and webspace?
Yes - you can have up to 10 email addresses and at least 50Mb of webspace where you can host a website or use it for file storage. If you need more we can provide it at very reasonable cost.
If you have an existing email account you can most likely use this over the broadband connection – you will need to confirm any conditions that your current ISP has in place.
Do I have to have 'line of sight' to a broadband access node?
Yes, there must be a clear line of sight between the wireless receiver mounted on your property and one of Village Networks' transmitting (node) points. We will check this when we start your installation.
Over more than five years and hundreds of installations, we've not been beaten yet!
How safe is the wireless signal?
It's harmless. Village Networks aerials produce less EMR (electromagnetic radiation) than a mobile phone.